SHOP POLICIES

Shipping, Processing & Returns
 

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🚚 Processing Time

Every order is handmade with care. Please allow 1–2 business days for us to prepare and pack your molds before shipping.
 

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✈️ Estimated Delivery Times

We ship worldwide with tracking. Delivery time starts after the processing period.

• Europe, USA & Canada: 3–7 business days

• All other countries: 7–10 business days

Note: Times may vary slightly during busy seasons or customs delays.
 

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🔁 Returns, Exchanges & Cancellations

We gladly accept returns, exchanges, and cancellations.

• Contact us within 14 days of delivery

• Send items back within 30 days of delivery​
   

If the item arrives damaged or defective, we will cover the return shipping and offer a full refund or replacement.

If you change your mind or the item is returned without any issues, you will be responsible for the return shipping cost. Returned items must be in their original, unused condition—any loss in value may be deducted from the refund.
 

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💬 Need Assistance?

We’re here to help!
Contact us through the chat on our website, email us at info@melbmolds.com, or send us a message on Instagram or Facebook @melbmolds